1. Overview
All MarijuanaPressRelease.com packages are one-time purchases made with Diplomat Holdings Group LLC. There are no subscriptions or recurring charges. Paying for a package covers editorial review and, if your submission is approved, publication on our Website. It does not guarantee publication. The Basic Event Listing is free and involves no payment. Payments are processed securely by Stripe. This policy applies to every purchase.
2. Cancellation before editorial review begins
You may cancel at any time before our editors begin reviewing your submission and receive a 100% refund.
3. Cancellation after review has begun
If you cancel after editorial review has begun but before publication, you will receive a 50% refund of the purchase price, reflecting the editorial work already performed.
4. Declined submissions and unanswered revision requests
If we decline your submission, you will receive a 100% refund. If we ask for revisions and you do not respond within 30 days, we may close the submission and refund 50% of the purchase price.
5. Approved or scheduled submissions
An approved or scheduled submission may be cancelled before it is published for a 50% refund.
6. Published content
Once your content has been published as ordered, the service has been delivered and no refund is due, except for service errors (section 8), incorrect charges (section 7) or rights you have under applicable law. Later removal of content for breaching our Terms of Service does not entitle you to a refund.
7. Duplicate or incorrect charges
If you are charged twice for the same submission, or charged an incorrect amount, we will refund the excess amount in full once we confirm it.
8. Service errors
If we fail to deliver a feature your package includes, for example publishing in the wrong section or leaving out an included feature, we will correct the problem. If correction is not reasonably possible, we will provide a full refund.
9. How to request a refund
Email your request to our info address (info at marijuanapressrelease.com; use the button in the Contact section below to reveal it). Email requests are accepted whether or not our online Contact form is open. You may also use the Contact page when it is available. Include your submission reference number, the email address used for your order, and the reason for your request.
10. Timelines
We respond to refund requests within five business days. Approved refunds are returned to your original payment method. After we issue a refund, it generally appears within five to ten business days, depending on your payment provider; that timing is outside our control.
11. Chargebacks
Please contact us before disputing a charge with your bank so we can resolve the issue quickly.
12. Your legal rights
This policy does not limit any rights you have under applicable consumer-protection law.
13. Contact
For refund and cancellation questions, contact Diplomat Holdings Group LLC through our Contact page or by email:
By mail:
Diplomat Holdings Group LLC930 New Hope Rd., STE 11-650
Lawrenceville, GA 30045
United States